Senior Manager Operational Risk Oversight - Deposits

About This Role

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

What You’ll Do

This role is responsible for operational risk oversight activities specific to Deposits business line. This includes advising, assessing, and effectively challenging all operational risks and mitigants for the specific business and their impact on both risk appetite and the goals and objectives of the business.

This leader will lead a team of individual contributors and oversee the operational risk activities across the business in partnership with business line leaders, business line control leaders, and other second and third line leaders including compliance risk and internal audit. Key to the success for this critical role will be the build out and establishment of an effective second line of defense operational risk organization. This leader will work with other corporate and non-financial risk leaders and their teams to ensure the effective implementation of enterprise and operational risk programs by the business and driving the effective challenge process of these programs.

Critical to success will be the development and ongoing management of an effective second line of defense including monitoring, testing, and operational risk assessments of the business to ensure effective risk management practices and strong control environment for the business. The leader will also be expected to engage with, influence, and lead business partners at all levels in the organization, escalate risks when necessary, actively participate in governance and management committees, and effectively engage with regulators.

In addition to these core oversight and advisory functions, the Senior Manager must effectively lead, engage, and develop their team to ensure success of the Operational Risk Advisory function. This leader may lead and participate in cross-team Non-Financial Risk department special projects and ad hoc analysis/reporting to senior management on operational risks. In executing these functions, the Senior Manager is expected to collaborate closely with other colleagues across Operational Risk Oversight, Non-Financial Risk Management, Corporate Risk Management, and other lines of business and corporate functions.

Develop and coaches’ teams to be able to identify, manage, and escalate risk, and effectively manages risk within the teams you oversee.

                                                                                                                                   
 

How You’ll Do It

• Manage a team that develops and is accountable for the operational risk oversight program. Provide support, coaching, development opportunities, feedback, and counsel to all team members. Manage the development of team members by defining and assigning goals, conducting periodic coaching and feedback reviews, and administering annual performance evaluations.
• Defines and executes the risk-based approach to independent risk assessments and oversight for the business.
• Defines the monitoring and testing strategy to ensure effective oversight of the business and leverages the results from NFRM Testing COE to drive an effective risk and control environment for the business.
• Execute operational risk advisory and effective challenge for programs across the Non-Financial Risk Programs.
• Participate in and engage with business leaders in governance and management committee forums to help drive a culture of effective risk management.
• Creates and updates status reports of program initiatives, activities, and non-financial risks to management and committees and escalate concerns and successes.
  
   

Qualifications You’ll Need
The Basics

• Bachelor’s degree in business administration and management
• 8+ years’ experience with Law, Risk or Operations
• 5 + years’ Experience in first- or second-line risk, control, or compliance role in a highly regulated financial institution subject to Heightened Standards.                  
• In lieu of a degree, 12+ years’ experience with Risk management experience in a highly regulated financial/depository environment with specific focus on operational risk management, internal audit, or related                                            

Physical and Cognitive Requirements

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws:

• Primarily remain in a stationary position.
• No required movement about the work environment to complete the major responsibilities of the job.
• Primarily performed indoors in an office setting.
• Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator.
• Ability to communicate verbally.; Ability to communicate in written form.

Bonus If You Have

• 10 + years of experience with risk management experience in a financial environment with specific focus on operational risk management or internal audit or related
• 2 + years of People Management experience
• Risk Management experience in Deposit products and consumer payments
• Completed Accredited Automated Clearing House Professional (AAP) or Accredited Payments Risk Professional (APRP) certification
• Experience with network rules for Deposit products to include Zelle, NACHA, Debit

Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis.

#LI-RR

Application Deadline:

The application window for this position is anticipated to close on Feb-11-2025. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.

Compensation:

The base pay for this position generally ranges between $106,000.00 to $178,800.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.

Benefits:

We also offer a range of benefits and programs based on eligibility. These benefits include:

• Paid Parental Leave

• Paid Time Off

• 401(k) Plan

• Medical, Dental, Vision, & Health Savings Account

• Short and Long Term Disability, Life, and Accidental Death & Dismemberment insurances

• Recognition Program

• Education Assistance

• Commuter Benefits

• Family Support Programs

• Employee Stock Purchase Plan

Learn more at mydiscoverbenefits.com.

What are you waiting for? Apply today!

All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)

Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com. Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.

At Discover, we are committed to creating an inclusive and equitable workplace through our Fair Chance Hiring practices. Fair Chance Hiring means that we base our hiring decisions on an applicant’s qualifications rather than their criminal record. All our positions are subject to Section 19 of the Federal Deposit Insurance Act. Our applicants go through a background check, and we follow all applicable local laws, including the Los Angeles County Fair Chance Hiring Ordinance (LA County Fair Chance).

Applicants must be 18 or older at the time of hire.