Principal Operational Excellence - Portfolio Chief of Staff

About This Role

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

What You’ll Do

• Sits on Portfolio Chief of Staff team, responsible for developing and implementing frameworks and processes to deliver flawless execution of high-value programs across Portfolio product families.

• Partners with the Product Areas/Families to oversee the flow of work including intake, prioritization, tracking and reporting, to enable the business teams and leadership see progress, remove blockers, and make decisions needed to deliver value to the organization.

• Works closely with cross-functional stakeholders including business technology, finance, analytics to deliver end-to-end program value.

• Actively manages and escalates risks to support business in delivering key business goals.

How You’ll Do It

• Drive organizational engagement for high value initiatives, including but not limited to ensuring standards/processes are aligned to support goals

• Oversee planning of Initiatives from inception through implementation and ensure adherence to industry, technology and business processes and standards.

• Partner with product and technology leaders to drive value-based prioritization through financial evaluation of investments, and approach to translate ideas into executable portfolios that align with vision and strategy.

• Orchestrates  workflows across teams and complex portfolios in a matrixed operating model to align on timing of delivery and ensure operational readiness, risk assessments,  and training considerations have been made to enable utilization and go to market of products

• Provide transparency and insights to the work and value expected within the Portfolio

• Generates leadership-level reporting and scorecards to track progress against key milestones

Qualifications You’ll Need
The Basics

• Bachelors in Accounting, Business Administration and Management, Finance, Information Technology, Engineering or related

• 6+ years in Operations Management, Process Management, Technology, Lean/Six Sigma, Operations, Risk Management, Arts or related

• In lieu of education, 8+ years Operations Management, Process Management, Risk Management or related

Physical and Cognitive Requirements
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws:

• Primarily remain in a stationary position.

• No required movement about the work environment to complete the major responsibilities of the job.

• Primarily performed indoors in an office setting.

• Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator.

• Ability to communicate verbally.; Ability to communicate in written form.

Bonus Points If You Have

• Masters in Accounting, Business Administration and Management, Finance, Information Technology, Engineering or related

• Lean, Six Sigma, Agile

Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis.

Application Deadline:

The application window for this position is anticipated to close on Dec-14-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.

Compensation:

The base pay for this position generally ranges between $91,000.00 to $153,400.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.

Benefits:

We also offer a range of benefits and programs based on eligibility. These benefits include:

• Paid Parental Leave

• Paid Time Off

• 401(k) Plan

• Medical, Dental, Vision, & Health Savings Account

• STD, Life, LTD and AD&D

• Recognition Program

• Education Assistance

• Commuter Benefits

• Family Support Programs

• Employee Stock Purchase Plan

Learn more at mydiscoverbenefits.com.

What are you waiting for? Apply today!

All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)

Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com. Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.