Navigating Data, Leadership, and Growth
Name: Radhika (she/her)
Title: Director, Business Intelligence & Data Science
Office Location: Riverwoods
Tell us about your role at Discover. What is your favorite project you’ve worked on, a core Discover memory, or a Discover culture moment that stands out to you?
As the Director of Business Intelligence, Analytics and Data Engineering for Customer Service & Engagement, Core Banking Operations and Customer Experience in Data & Analytics (DNA), my team and I focus on delivering end-to-end data solutions, reporting, and analytics insights. Our goal? To empower business partners with the information they need to drive value and make smart decisions.
One of the things I love most about Discover is its culture of collaboration. A moment that really stood out to me was during my time in the Regulatory Finance area. Our natural workgroup—made up of teams from DNA, Risk & Compliance, Business Technology, Legal, and Finance—truly embodied the “We succeed together” mindset. We worked as strong partners, supporting one another, problem-solving in real time, and ensuring compliance every step of the way. It was a great example of how teamwork fuels success.
What is the biggest lesson you’ve learned? Would you give any advice for new DNA employees?
Over the years, I’ve learned that patience, listening, empathy, and relationship-building are key to growing both personally and professionally. For new DNA employees, my advice is to find a mentor early on—someone who can provide guidance and support as you navigate your journey. Stay focused, be passionate about your work, set career goals, develop yourself, and enjoy the journey.
What Discover Behavior shines brightest in your area of work?
In my area of work the “We play to win: We take responsibility” behavior shines the brightest. Our team takes ownership of delivering high-quality data solutions on time, ensuring we’re always pushing forward to meet our goals.
Is there anything else you want to share about your journey at Discover?
Reflecting on my 24 years at Discover, I’m grateful for the continuous learning opportunities and the incredible mentors who have helped shape my career. Each role I’ve taken on has challenged me, strengthened my skillset, and prepared me for my next step.
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