Day in the Life: Head of EMEA Product Management Office

Name: Yue Z.
Job Title: Head of EMEA Product Management Office, Global Acceptance

Furthering my career
I joined Discover because it seemed like there was great potential to further my career development here. As a company, I value that Discover provides an inclusive environment and focuses on employee growth.

Leading from the creation
I joined Discover just over a year ago. I now lead our regional product management office (PMO) in Europe, the Middle East, and Africa (EMEA). I actually helped form the PMO function in our region and now lead the team of three. My team is responsible for business strategy planning, finance budgeting, sales support, and leading and executing regional and global projects to improve business efficiency.

Energized team
My team has become the go-to team from sales support to invoice process. I’ve already met so many supportive leaders and energized colleagues during my time here. We honestly work really well together as team to achieve our ultimate business goals. It’s a truly remarkable journey.

Staying proactive
I’m always proactively looking for opportunities to improve the card member experience. I seek out process improvements that will drive efficiency and provide end-to-end support to our teams across all markets. I try to share best practices with my counterparts in other regions to ensure global alignment. That’s how we all get things done the right way. It might be cliché because it’s a core value at Discover, but it’s actually true!

Thinking of joining?
If you wish to work in a supportive, collaborative environment, where the leadership team is focused on employee growth, then welcome to Discover.