44 search results for: Customer Service

Building a Career for Maximum Impact

Natasha Perez Senior Product Owner Remote Pronouns: She / Her / Ella Finding my niche From the get-go, I knew I wanted to make a difference in other people’s lives. As a child, this desire showed up in how I would constantly play teacher with my younger brother. As I got older, I realized that […]

The Path to Regional Operations Director

Angela Anacay Director, Regional Operations Pronouns: She/Her/Hers New Castle, DE The journey to Discover I often share the story of how I got hired at Discover. When I applied, I already had four job offers on the table. On paper, all the other offers were objectively better. However, there was something about the warm welcome, […]

Girls, Gays and Theys: Navigating Corporate America from Beyond the Margins

We’re talking about our experiences navigating corporate America as part of the LGBTQ+ community.  Vibe with someone’s story? Click their name for their full blog. Camille Todd Agile Coach, Cybersecurity Remote (Delaware) Pronouns: He/Him | They/Them I navigate corporate structures with intention and compassion. I’m intentional about 2 things– being my most authentic self and […]

Team Coach: Manifesting Opportunity

Name: Angel G. Job Title: Team Coach, Digital Messaging Passion for coaching I’ve been with Discover for over 15 years and have worked across nearly all areas of Customer Service: sales, billing assistance, silent attrition, etc. I’ve done it all. I’m currently a Team Coach on the Digital Messaging team. My past experience in so […]

Chess Player. Yogi. Lead Data Analyst.

Name: Apoorva G. Job Title: Lead Data Analyst, Credit Operations and Decision Management Combining passions I’ve always had an inclination towards math, science and data mining. The analyst role at Discover allows me to combine all my passions (and hone them further). Although, I also like to play chess, practice yoga, cook and eat— we’ll […]