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Scrum Master for Two Teams

Name: Cynthia D.
Job Title: BT Scrum Master

Aligning on values

I first joined Discover in April 2016 as a part of the Business Technology (BT) Risk and Compliance team. At the time, I was looking for a company that provides its employees with good work-life balance, has values, is going in a direction I agree with, and has amazing people. Discover marked all the boxes and today, I am the Scrum Master for two teams, the Authentication Infrastructure team and the Identity & Directory Services team.

Tools for self-discovery

Discover gives us so many great resources and opportunities to advance our career and networks—both professional and personal. From the Development Central training portal to one-on-one conversations with leadership, I feel I have the opportunity to figure out how I want to grow my career which is very important to me.

I’d like to say that I’m in a unique position—I have a business degree and experience in both technical and risk areas. This combination significantly helps me in my current role as a Scrum Master, as well as bringing a different perspective to the table. Having been an engineer for a few years, I understand the processes and can relate to team members. They also don’t need to explain technical details to me, because I was once in their shoes. On the other hand, my business degree and risk experience give me a unique perspective from my peers and I ask questions and look at situations differently. For instance, I always ask – “How can we communicate this change so our end users fully understand and don’t require follow-up questions?” This saves us time in development and ensures we deliver a quality product.

An opportunity to fall in love

This year, I transitioned from being an engineer into my current role—a Scrum Master and I absolutely love it.  This role keeps me in the technical world and allows me to help enhance current processes, shield my team from distractions and interruptions, and help them become more efficient and effective in everyday work.

Hard work pays off

I love that Discover gives us the opportunity to acknowledge the great work our peers do through various channels, including recognition points to peers and the President’s Award. The greatest award to me is the acknowledgment and appreciation for the work that we do every day. So, when I was nominated and won the President’s Award last year, it meant so much to me that my passion and efforts were not going unnoticed.

Coworkers worth celebrating

As cliché as it sounds, it’s the people who keep me here at Discover. I have gained so many friends as well as grown into the person I am today. At my wedding, I had a whole table full of my Discover friends, and though I’ve only been here for a few years, I have made lifelong friends.

In Corporate America, it’s difficult to find a company that truly cares about you as an individual. Not only is Discover one of those rare companies, but Discover also has company values and beliefs that prove it is looking out for its employees and customers.

 

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Support, Innovate, and Embrace

Name: Nnaemeka O.
Job Title: BT Senior Manager

Supporting the company

At Discover, my team helps enable enterprise planning capabilities across the company by bridging business and process thinking with technology. My team builds capabilities that help manage our portfolio of work as well as creating strategic reporting. With this in mind, we are constantly collaborating with stakeholders across the business who manage and deliver enterprise initiatives. Working with these individuals, coupled with the new technologies I have learned, provides me with an improved understanding of the financial services industry and the impact we can make in the lives of our customers.

Bold, innovative ideas

I love my job because I’m always meeting with creative thinkers. Discover does a great job enabling people to think creatively and bring ideas to the forefront. Innovation is core to the future strategy of our company and enabling our bold thinkers creates positive change and a collaborative environment. I appreciate having the platform to bring my ideas to the table. By contributing my perspective, it allows me to be true to myself while delivering new technology and capabilities to our organization.

A company that leads and embraces

I’ve worked at large companies, and yes, Discover is a large company; however, there is a strong sense of community and truly owning “doing right” by our customers. Discover is a leading company within the financial services industry that embraces and values diversity in its employees. We are encouraged to challenge the status quo and to contribute improvements that deliver an amazing experience for our customers.

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Every day I look forward to advancing the platform my team is working on

Name: Danny L.
Job Title: Scrum Master, Business Technology

I have always been interested in the intersection of people and technology so I pursued a degree in Business Information Systems with a minor in Spanish from Illinois State University. I feel that my background as a first generation Mexican American enables me to bring a different and valued perspective to our agile team discussions. In my spare time, my hobbies include soccer, gaming and traveling. My favorite soccer team is Atletico de Madrid and watching them play at home while backpacking through Europe was a highlight of the trip.

I first heard about the opportunities at Discover during high school and after my junior year in college, I was very excited about being selected for the summer internship program. One of my favorite memories occurred when I was attending an intern luncheon. We were talking about our current projects when our CEO at the time, sat down next to us! We discussed hobbies and interests and we were all captivated when he talked about his plans after retirement and childhood anecdotes. He was friendly and transparent. When he thanked us all for being a part of Discover, I realized that this was the corporate culture that I wanted to join.

What are some of the benefits of working at Discover?

One of the benefits I’ve really enjoyed are the strong connections made as an intern. Despite this being my first job out of college, I’ve never felt overwhelmed. Thanks to my incredible internship experience, on my first day of work at Discover, I already had a large network of peers. This source of support has been extremely valuable and we continue to keep in touch and meet up regularly.

How is your work impact Discover overall?

As the team’s Scrum Master, I help the team perform at their highest level by eliminating distractions so our engineers can focus on the high priority deliverables. We’re currently rolling out a new iteration of our event handling platform that makes it easy for applications to publish and subscribe to real-time events. I work with the team, product owner and stakeholders to create a roadmap of deliverables. Internally, I also coach the team on agile best practices to keep everything running smoothly.

Every day I look forward to advancing the platform my team is working on and that feeling of accomplishment and belonging is something I want everyone to experience. I am a big supporter of the culture at Discover and am always proud to direct people to www.discover.com/careers where they can find an opportunity that’s a fit for them.

Interested in working in Business Technology?