How Discover Helped Shape Me to Be the Leader I Am Today
Job Title: Department Manager, Cardmember Assistance
I am married with a two year old daughter. I have my undergraduate degree in Criminal Justice and Criminology and my Masters in Business Administration. In my spare time, I love to spend time with my family and friends, shop, cook and travel.
Someone once asked me what I would say to a friend or neighbor applying for a job at Discover, and without missing a beat my response was, “Are you ready to make the best career decision ever?!”
I started working at Discover over the summer of my junior year in high school and am still here 13 years later. Throughout that time, I’ve had the incredible opportunity to make my mark in several roles throughout the business. Most recently I stepped into a new role as Department Manager for our Card Operations department in Phoenix, and without Discover’s support along the way I would have never come this far.
One way Discover has encouraged my growth is through the tuition reimbursement program. The company helped me reach my educational goals (and then some) by supporting me financially to finish my education. I now have an undergraduate degree in Criminal Justice and Criminology and a Masters in Business Administration. I believe it was this support that has led to many of the advancements I’ve made to get me to the role I’m in now. My experience with Discover’s tuition reimbursement program was so positive, I developed a passion for education and help advocate for other employees to further their education.
I’ve become a local subject matter expert on Discover’s education programs and assisted countless employees in selecting their major, picking the right classes and submitting their courses for reimbursement. Over the years I have also led our Leadership Education Advancement Program (LEAP) initiative in Phoenix. I once even had the opportunity to work with a local community college to bring an Organizational Leadership Certification program to Discover’s campus – a designation employees were able to complete while at work AND with no out-of-pocket expense.
To me, Discover is not just a job or career. The diverse experience and educational development Discover has provided me over the years has truly helped to shape me to be the leader that I am today.
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