43 search results for: Customer Service

Psych Major. Philosopher. Senior Change Agent.

Name: Jason S. Job Title: Senior Discover Management System Improvement Coach Relentless improvement I’m a Senior Discover Management System Improvement Coach. What that title really means is that I’m an internal business consultant. I coach executives and their teams on business agility and problem solving so we relentlessly improve and deliver value that exceeds our […]

Day in the Life: Product Manager

Name: Priya K. Job Title: Product Manager, Value Stream Engineering 17 years of engineering I’m a Practice Lead and Product Manager on the Value Stream team. We align the delivery of infrastructure product capabilities based on priorities. I’ve been here for 17 years and have worked on many different teams and technologies, including application development […]

Cilantro Hater. Lady and the Tramp Fan. Product Owner.

Name: Mark R. Job Title: Business Leadership Program Product Owner, Strategic Partnerships Easy decision My journey at Discover started at a Career Fair at Indiana University, Bloomington. As a new Discover cardholder myself, I had just experienced firsthand the exemplary service Discover provides all card members. After learning about the internship opportunities, applying and interviewing, […]

Retired Naval Officer, Soccer Enthusiast, and Product Manager

Name: Anthony R. Job Title: Product Manager, Network Services, Infrastructure Services, BT Wanting to grow and lead. My team is responsible for delivering reliable, robust and emerging network services to our consumers and customers. We have matured the network to meet rapidly changing business requirements through numerous optimization and automation efforts. We’re extremely proud of […]

Scrum Master for Two Teams

Name: Cynthia D. Job Title: BT Scrum Master Aligning on values I first joined Discover in April 2016 as a part of the Business Technology (BT) Risk and Compliance team. At the time, I was looking for a company that provides its employees with good work-life balance, has values, is going in a direction I agree […]

Support, Innovate, and Embrace

Name: Nnaemeka O. Job Title: BT Senior Manager Supporting the company At Discover, my team helps enable enterprise planning capabilities across the company by bridging business and process thinking with technology. My team builds capabilities that help manage our portfolio of work as well as creating strategic reporting. With this in mind, we are constantly […]

From Intern to Full Time

Name: Spencer Y Job Title: Associate Software Developer, Business Technology I went “orange” in more ways than one I graduated from Northern Illinois University (NIU) in December 2018 with a degree in Computer Science. When I am not at work, I like to spend my time outside doing just about anything, like watching the Chicago […]

Oakland Raiders Fan and Pinterest Fanatic

Name: Naomi M. Job Title: Card Operations Team Leader The road to Discover. In 2004, we were relocating from Texas and while driving into Phoenix, I saw the Discover logo on the side of the building. I knew that is where I wanted to work and did not bother applying with any other companies. I […]

Passionate person who loves to win…

Name: Jessica M. Job Title: Team Leader I started at Discover in June 2013 with the Military Work-at-Home (W@H) program at Dover Air Force Base (AFB) in Dover, Delaware in the second class and there were only 24 of us in the entire department back then! I started as an agent taking inbound application calls […]

“Enabling the digital payment space”

Name: Scott Job Title: Director, Application Development I joined Discover from the consulting industry with my last client being in the Financial Services space. I was hungry to be “on the other side of the table” contributing to the mission and vision of a company. After the first interview, I knew Discover was a great […]