Senior User Acceptance Testing Specialist

About This Role

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

What You’ll Do

Responsible for the functional, regression, and negative testing of participant transaction code and specifications against known and unknown activity within the network operations infrastructure. Additional test the system capability to ensure processed data meets expected results in both subsets and multiples of anticipated volumes to ensure necessary robustness and pressure tests again large populations of known transaction history. This includes projects, bugs, enhancements and hot fixes to customer implementation configurations and code changes. Individual will independently prepare test plans, manual and automation test cases, review testing checklists and problem solve production issues.

Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.

How You’ll Do It

• Leads the delivery of testing on major programs and must ensure that a comprehensive test plan is developed and maintained to track progress. Manages UAT testing utilizing the UAT's project management system (SharePoint) for maintaining/tracking project plan and status. Provides regular status reports to management on progress and issues, to drive continuous improvement of UAT processes to ensure a quality product is approved for release.

• Partners with Project Manager to review and understand the business requirements (BPS), functional specifications (HLD) and system design documents (DTD). Facilitates the effort to prioritize test cases focusing on critical path testing, provide instructions and guidance to streamline test execution. Facilitates meetings to ensure that the test cases are mapped to requirements.

• Assists development and functional component areas with problem resolution. Utilizes the UAT SharePoint website to record and monitor defects. Verifies that defects contain an appropriate level of information and monitor to resolution.  Assists with maintaining test cases in Quality Center. Utilizes automated test scripts, if available.  Requests new automated test scripts, as necessary.

• Defines and documents a test strategy/plan prior to the start of user acceptance testing.   Identifies cross-component testing impacts. Establishes a schedule and goals for test execution; ensures that all affected components are engaged for test preparation activities.

• Ensures that test documentation, test execution activities and signoffs occur in conjunction with the project timelines. Completes necessary paperwork and documentation to ensure conformance to departmental/corporate standards and procedures. Actively participate with project teams and contribute to project meetings.  Leads meetings associated with UAT. Notify project managers of issues and risks that my impact deliverables. Supports departmental goals and activities that contribute to the development of the team and the improvement of the UAT process.

• Provides cross functional oversight and coordination of user acceptance testing.  Minimizes the risk to the business by assuring the accuracy of the software changes before they are migrated to production.

• Monitors test case preparation to ensure adequate and timely completion. Determines the number of batch updates needed for sufficient project testing and provide input to release coordinator for overall release testing. Supports the effort to provide test data in conjunction with the test preparation and automation teams.

• Understands the migration of new/revised code to the environments.  Coordinates project test activities with the overall release migration timing. Coordinates exchange of test files with internal, external entities and ensure that all appropriate required security and compliance requirements have been approved.

Qualifications You’ll Need
The Basics

• H.S. Diploma or GED

• 2+ years' Industry experience in user acceptance testing, Payments, or related experience

Physical and Cognitive Requirements
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws:

Does this job require remaining in a stationary position, including but not limited to, primarily sitting and standing? Primarily remain in a stationary position.

Does this job require the ability to move about inside or outside the work environment to complete the major responsibilities of the job? No required movement about the work environment to complete the major responsibilities of the job.

Does this job require the ability to transport physical objects? If so, provide the weight of the heaviest object the job needs to transport without the aid of machinery or equipment or the weight equivalency with the aid of machinery or equipment. No

Primarily, where is this job performed? Primarily performed indoors in an office setting.

Does this job require the ability to operate equipment or machinery? Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator.

Does this job require the ability to communicate verbally or in written form? Ability to communicate verbally.; Ability to communicate in written form.

Does the job require travel? Travel up to 10% of the time.

Bonus Points If You Have

• 4+ years' Industry experience in user acceptance testing, Payments, or related experience

• Experience with Cyara

Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis.

Application Deadline:

The application window for this position is anticipated to close on Dec-17-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.

Compensation:

The base pay for this position generally ranges between $67,000.00 to $113,000.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.

Benefits:

We also offer a range of benefits and programs based on eligibility. These benefits include:

• Paid Parental Leave

• Paid Time Off

• 401(k) Plan

• Medical, Dental, Vision, & Health Savings Account

• STD, Life, LTD and AD&D

• Recognition Program

• Education Assistance

• Commuter Benefits

• Family Support Programs

• Employee Stock Purchase Plan

Learn more at mydiscoverbenefits.com.

What are you waiting for? Apply today!

All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)

Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com. Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.