TITLE: Manager, Programming
DUTIES: Discover Products, Inc. seeks Manager, Programming in Phoenix, AZ to support Customer Service & Credit Management (CSCM) activities in Field and Headquarters Operations primarily in data management as a part of Emerging Data Technologies. Work with Business Technology (BT) to add new data sources and complete data configuration. Work with multiple business and technology partners for prioritizing and developing metrics. Develop and maintain an effective understanding of data needed for operations reporting and processes. Act as Subject Matter Expert (SME) for all relevant CSCM data. Support, develop, test and implement CSCM backend systems for headquarters operations. Work with internal teams to ensure proper system documentation is maintained. Provide ongoing support to internal business teams and field users regarding data use and assure best practice efforts are facilitated and implemented in CSCM. Collaborate with Application Developers and Data Engineers to support selection of appropriate design solutions ensuring the compatibility of system components to meet business needs. Provide support for existing systems. Verify stability, interoperability, portability, security, or scalability of system architecture. Work with the Senior Manager to define the strategy for program management, product vision, systems development, employee training and health. Support user acceptance testing to ensure all defects are prioritized, assigned, and resolved satisfactorily. Support creation of standard work documents. Promote a risk‐aware culture, ensure efficient and effective risk and compliance management practices by adhering to required standards and processes.
REQUIREMENTS : Bachelor’s degree or foreign equivalent in Computer Science, Computer Engineering or related field and four (4) years of progressively responsible experience in job offered or related occupation designing and developing backend systems; performing data issue analysis and resolution; maintaining ETL process for data feeds using Java; writing Teradata SQL, SAS, and UNIX scripts for reporting needs; and utilizing Oracle and MySQL in order to support data management and configuration.
QUALIFIED APPLICANTS: Please apply directly through our website www.mydiscovercareer.com for Job ID 49497 by clicking on “Apply Now.” No calls. Equal Opportunity Employer/disability/vet.
Discover Financial Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, among other things, or as a qualified individual with a disability.