Culture & Benefits
At Discover, you’ll find it easy to fit in while staying true to yourself. We value what makes each employee unique, and with our collaborative team-based culture we succeed together. We believe our employees deserve to be treated with the same level of care that we provide to our customers. As such, we offer leading benefits, complete with comprehensive insurance, financial planning and excellent perks.
Benefits that Start on Day One
Benefits availability and eligibility varies based upon employee classifications. To see what you qualify for, visit mydiscoverbenefits.com.
Education Assistance
With fully and partially funded degree options
Paid Time Off
4 to 6 weeks of paid time off per year (once accrued)
Health Insurance
Coverage for health, dental, and vision
401k Savings Plan
With robust fixed and matching contributions
Discover College Commitment
We are proud to provide eligible U.S.-based employees the opportunity to participate in one of several select high-quality, fully paid, online bachelor’s degrees.*
You’ll have access to:
- Top, accredited universities
- Convenient online courses
- Choice of select business degree programs
- Paid tuition, required fees, books and supplies
Getting started is easy:
- For more information, Download Get Started Guide
- Visit our education partner site to create an account and get started!
- Watch LeeAnn’s experience with Discover College Commitment.
*Only U.S. employees classified as a full-time, flex part-time or regular part-time employee (“Employee”) are eligible for this benefit for their first bachelor’s degree, which covers tuition and required supplies, books and fees after grants have been applied. Discover will pre-pay tuition directly to the university. Expenditures on qualified fees, books and supplies will be reimbursed. In addition, to be eligible, employee must be in active status, in good standing with the company and maintain a 2.0 grade point average or higher as described in Discover’s Education Assistance Program Handbook. Employees must utilize the company process to apply for this benefit and complete all required company forms, university application(s) and a Free Application for Federal Aid (“FAFSA”). Employees terminated from the Company are required to refund to the Company all covered tuition, fees, and reimbursements received within 24 months prior to the Employee’s last day of employment.
Work Perks
- 24-Hour Nurse Hotline & Telehealth Services
- 7 Paid Holidays
- Adoption Assistance
- Annual Flu Shots
- Commuter Benefits
- Employee Assistance Program
- Flexible Work Environment
- Group Auto, Home and Pet Insurance
- Healthy Eating Program
- Legal Assistance Plan
- Mother’s Rooms
- Onsite Emotional Health Counselors
- Onsite Fitness Centers
- Onsite Weight Watchers at Work
- Paid Parental Leave
- Professional and Leadership Development Programs
- Recognition Program
- Service Anniversary Awards
- Tuition Reimbursement
Health
- Annual Health Evaluation and Health Coaching
- Critical Illness Insurance
- Health Savings Account, Health Reimbursement Account and Flexible Spending Accounts
- Health, Vision and Dental Insurance
- Life and Accident Insurance
- Long-term and Short-term Disability Insurance
- Onsite Health Services Center with Nurse Practitioner
Financial Wellness
- 401(k) Savings Plan with Fixed and Matching Contributions
- Employee Stock Purchase Plan
- Financial Engines
“Financial Wellness for You”Learning Programs
:30 BE INSPIRED TO GROW
Discover inspires me to grow in many ways.
I do love where I'm at and I love my position but I don't want to stay there forever.
I want to stay with the company but there's so much room for growth within Discover.
With the different resources they have, especially the College Commitment, there's really essentially no excuse that you can't get that degree and grow within the company.
Not only do they care about their employees. It cares about them succeeding, getting a degree, and growing.
They're just a great company in general.
Why Discover
As a company, Discover is guided by principles that strive to make lives better for our employees, customers and our communities.
Our Mission
To help people spend smarter, manage debt better, and save more so they achieve a brighter financial future.
Our Vision
Doing the Right Thing • Innovation • Simplicity • Collaboration • Openness • Volunteerism • Enthusiasm • Respect
Discover Behaviors
We set ambitious goals
Focusing on value and transparently tracking our progress
We take responsibility
Keeping our promises and getting it done the right way
We stay ahead
Looking out for opportunities and risks
We are curious
Always searching for a better way
We innovate & simplify
Through problem solving and experimentation
We develop ourselves
Expanding expertise and acting on feedback
We are good partners
Working as one to deliver the most value
We create positive energy
Building a supportive and inclusive environment where all can thrive
We develop others
Helping everyone to reach their full potential
Commitment to the Community
Discover not only believes in investing in our employees, but in their communities as well. We conduct and sponsor outreach projects, company volunteering events, and employee-donation matching. Throughout the years, Discover has been proud to partner with the Boys and Girls Club, Junior Achievement, Bless in a Backpack, Cristo Rey Work Study, Big Brothers/Big Sisters, Habitat for Humanity, You Care We Share and JDRF.
Check out the videos to see Discover’s commitment in action.
discover comes out in maths
[Music]
00:00 discover comes out in maths
00:02 [Music]
00:08 the fact that we work with so many
00:10 departments has discovered it just shows
00:12 an absolute commitment to community
00:14 there's a very much a difference when
00:16 discover comes in because you already
00:18 sense from the moment they get off the
00:20 bus or out of the cars that they're
00:22 excited about the possibility the teens
00:24 that discover just raise their hand at
00:26 the amount of work that gets done with
00:28 mass amounts of people out at a project
00:31 is so incredible
00:35 to have a group here is just such a
00:39 tremendous help and we are truly
00:40 grateful for organizations like discover
00:42 that understand that and whose
00:44 volunteers are so cheerful so willing to
00:48 help discover being here is allowing us
00:50 to add some value in ways that we would
00:53 not be able to do so we're unit for us
00:55 so that's what's exciting to me as you
00:57 guys get it done
00:58 [Music]
01:14 this is the biggest thing to ever happen
01:16 to North Side Learning Center we've
01:19 never had a sense of school pride in the
01:21 building so when you walk around it's
01:23 just been kind of blank walls so now
01:25 they're gonna see their husky mascot on
01:27 the walls and they are just gonna feel a
01:29 sense of pride third they've been so
01:31 excited for this project for a couple of
01:33 months now the beauty of the discover
01:45 partnership specifically is how engaged
01:49 everybody is you can tell that there's a
01:51 culture at discover that involves being
01:54 out in the community and helping other
01:56 people what's really unique about this
01:59 partnership is how engaged the folks at
02:02 discover have been on the bill
02:07 [Music]
02:17 all we need to do is open our doors and
02:20 your hearts come in and really make
02:21 dance
Discover’s Commitment to the Community
The V in Discover I’m a Volunteer.
When you see this t-shirt you know why I’m here.
To show the world that Discover Cares
Committed to communities
We work where we live
Big Brother Big sisters
Mentoring the kids
The Pathway program is building a bridge for financial education
Across the US
5K walks for JDRF
Building playgrounds
For kids to recess
The boom the plan is to balance that
Stuffing schools supplies in back packs
You care we share we can match that
Donation to grant employees choose
Hard hats a glasses
Supplying the tools
Renovating the schools
Waukegan
Probably shouldn’t have worn these shoes to paint in
But it is all good
Yeah I can’t complain
I did it for the kids and I will do it again
Military families and veterans
Operations showers
Care packs for soldiers
Helping small businesses be big like ours
A financial power spreading the love
We adopted boys and girls club
Planting seeds helping students achieve
Financial literacy we learn in school
Without you we couldn’t do what we do
That’s why we thank you
That’s why we say thank you.
Discover Cares
00:10 Jeremy Foster I'm the senior vice
00:12 president at Big Brothers Big Sisters of
00:14 metropolitan Chicago I'm Donna funk
00:17 I am research development director at
00:19 Boys and Girls Club Lee County hi I'm
00:21 Peter Trotsky vice-president of
00:23 operations from junior/senior Chicago my
00:26 name is J Myers and I'm the executive
00:27 director of Chicago King the impact that
00:39 discoverers had on Big Brothers Big
00:40 Sisters is really immeasurable and it's
00:42 far more than just a financial
00:43 investment the dedication of the
00:45 volunteers the time they put in and the
00:48 passionately after helping students has
00:49 been tremendous motivation throughout
00:51 the entire organization people are
00:53 stepping up and giving back
01:01 discover wants to make things better and
01:04 we can do that you can do that together
01:05 and the passion they have for helping
01:07 students has been a tremendous
01:09 motivation for me for my career it's
01:11 really caught on it discover that these
01:13 are amazing opportunities
01:24 you
Volunteerism at Discover
Discover®. A Brighter Future
[MUSIC PLAYING]
00:00 hi I'm Robert my name is Dalton I am
00:02 Sara I am Vanessa my name is Todd
00:03 I'm Michael my name is paulina my name
00:05 is Fatma the culture is discover is very
00:09 collaborative and it's something that
00:10 creates more of a community than I've
00:12 seen in other places we really are
00:14 trying to be progressive and do new
00:16 things that other companies aren't doing
00:19 as large as it is discover immediately
00:22 makes you feel like a family you're
00:24 really dealing with problems that have
00:26 not been solved before so when you
00:27 finally do solve that issue and you
00:30 understand that hey maybe we were the
00:31 first ones to do this that's what your
00:33 engineering is I love actually trying to
00:35 solve the real-life problems we use
00:36 mathematics to actually catch bad guys
00:39 I get really proud when I see my team's
00:42 application on the screens around the
00:44 company customers are very unforgiving
00:46 when they get disrupted at the same time
00:48 fraudsters are becoming very
00:50 sophisticated and very well organized so
00:52 that challenges us to hit that moving
00:54 target and it's also something that
00:56 makes it fun we have to set ambitious
00:57 goals there's always different
01:00 opportunities to train it and grow you
01:02 have mentors buddies your team is always
01:05 there to help you if I take care of my
01:08 team first my individual progress has no
01:11 choice but to flourish the management
01:14 team has been supportive of me as a
01:16 professional and as an individual
01:17 discoverer has been doing a lot of
01:19 things to help bridge the gap for women
01:21 in technology I see my career growing a
01:24 lot here I discover there's a lot of
01:25 different opportunities for me to kind
01:27 of take my career in whichever direction
01:30 follows my passion I think working a
01:32 discover is really fun there's always
01:34 something new I can never tell what's
01:36 going to happen the next day I think
01:37 it's pretty boring when you work with
01:39 people that all are like you think the
01:41 same way as you or look exactly like you
01:43 and discover is not that way I love that
01:46 because it allows me to grow and to
01:48 learn it makes this
01:49 a better place we invited collaboration
01:52 openness volunteerism respect and it's
01:57 not words on a paper those are values
02:01 that we live you spend a lot of hours at
02:03 work and at the end over they then you
02:05 should just look back and see oh these
02:07 are the things that I accomplished I
02:08 made a difference right right now
02:11 discover it's a very exciting time
02:13 there's lots of change happening the
02:14 industry's changing and then we
02:16 internally within discover are changing
02:18 we can focus on business results focus
02:20 on our personal development and of
02:22 course we can focus on delivering value
02:25 [Music]
02:28 you
Diversity and Inclusion
Each Discover employee brings a unique perspective, background, and fresh ideas to our company. Our commitment to inclusion fuels our innovation, growth, and success.
Internal Employee Resource Groups
Employee Resource Groups (ERGs) help with career development by providing mentorship programs and fostering an inclusive community across all of our locations.
- Discover has committed to The Chicago Network’s Campaign for Advancing Women Leaders in the Workplace Equity Pledge. The Pledge is a public commitment, which holds signers to the promise that they will work toward achieving 50% representation of women in leadership positions by 2030. The commitment includes abiding by the Equity Principles, a cornerstone of the Campaign, to remove barriers, define success, evolve culture, enhance community and maintain accountability.
- Chicago Financial Services Pipeline Initiative (FSP) – We are still partners with the Chicago Financial Services Pipeline Initiative. In 2019, Discover identified a high-potential diverse employee to participate in the Corporate Inclusion Institute (CII). Created by Chicago United, the CII provides a comprehensive plan, practical tools, and support system for young diverse talent and their managers. Every element within CII is research-based, incorporating findings from a CEO task force as well as extensive input from Human Resource and Diversity and Inclusion professionals. The program reflects what Chicago United continues to learn from Chicago business leaders asked to identify specific challenges within their organizations.
- In our Lake Park location, by EOY in 2018, there was increased membership by 23% from 2017. 51% of the Lake Park center population belongs to an ERG.
- 35% of employees are members of an ERG.
- Two ERGs have formed since the 2017 report – the Native American Professionals at Discover (N8V) and Green – Sustainability at Discover.
- We now have a total of 11 groups and 41 chapters.
Asian Professionals at Discover (APAD)
Open to all employees, APAD strives to develop the Asian American employees at Discover and to share the rich variety of Asian cultures with non-Asian employees through Lunch n Learns, keynote speakers and cultural events both inside and outside of Discover.
- Mentorship Program into its 5th year, attracted over 100+ mentors and mentees with historical high Director and above mentors enrollment.
- APAD Riverwoods leaders flew out to New York City to accept the award on behalf of all APAD chapters and Discover. All award submissions were done by APAD chapters company-wide.
- 2019: Best Overall Employer for Asian Pacific Americans by Asia Society
- 2019: Most Innovative Practices in the Category: Asian Pacific American Employee Resource Groups
- 2019: Most Innovative Practices in the Category: LGBT Asian Employees
Chicago Financial Services Pipeline Initiative (FSP) – We are still partners with the Chicago Financial Services Pipeline Initiative. In 2019, Discover identified a high-potential diverse employee to participate in the Corporate Inclusion Institute (CII). Created by Chicago United, the CII provides a comprehensive plan, practical tools, and support system for young diverse talent and their managers. Every element within CII is research-based, incorporating findings from a CEO task force as well as extensive input from Human Resource and Diversity and Inclusion professionals. The program reflects what Chicago United continues to learn from Chicago business leaders asked to identify specific challenges within their organizations.
BOLD: Black Organizational Leadership at Discover
BOLD’s mission is to provide a support network for employees at Discover. We strive to foster an inclusive environment that promotes growth, leadership and talent development. Our aspiration is to apply the unique experiences and perspectives we have to initiatives that create value for Discover.
- In our Lake Park location, by EOY in 2018, there was increased membership by 23% from 2017. 51% of the Lake Park center population belongs to an ERG
GOLD: Generation of Leadership at Discover
GOLD comprises of experienced employees at Discover and seeks to create and promote opportunities to positively impact their employees, customers and the community by sharing their unique experience, knowledge and talent.
- 35% of employees are members of an ERG.
GREEN: Sustainability at Discover
Green Teams are a great way to get people involved in sustainability efforts, reduce operating costs, and contribute to the company’s efforts and goals in sustainability. Discover Green Team is open to any and every one!
- Two ERGs have formed since the 2017 report – the Native American Professionals at Discover (N8V) and Green – Sustainability at Discover.
HMV: Honoring Military & Veterans
HMV was formed to bring together employees who have served in the Armed Forces, who have loved ones in the military and who want to pay tribute to veterans. The group seeks to help veterans in the community be potential employees, customers and merchants of Discover.
- Veteran panel discussions to drive awareness (employee and external veteran groups)
- One of first 25 corporations to join Illinois Dept. of Veterans Affairs “Illinois Hired Heroes Consortium”
- State winner of the “Above and Beyond” Award presented by the Department of Defense
- We now have a total of 11 groups and 41 chapters
!HOLA!: Helping Organize Latino Achievement
HOLA’s mission is to be at the center of the community by sharing insights that can help Discover achieve the full potential of its Latino employees, partners and customers. HOLA creates and develops the leaders of tomorrow through professional development, networking, cultural awareness and knowledge sharing.
N8V: Native American Leadership at Discover
To transform the strength and perseverance of the Native American community into ways that encourage growth and development within the workplace and to spread cultural awareness that will contribute to all affiliates of Discover.
PRIDE: LGBTQIA + Professionals at Discover
PRIDE’s mission is to unite the power and potential of lesbian, gay, bisexual, transgender and ally employees in their careers, and to contribute to Discover customers, employees, suppliers and communities.
- Discover it Pride card requests and spend continue to grow, up to 167K unique accounts and $424 million spend since launch in 2016.
- Discover flew the Pride flag during the month of June to celebrate Pride month for the first time in 2018 at the Riverwoods, Lake Park, New Albany, and Phoenix locations and in 2019 the Pride Flag was hanging at all DFS US Locations
- Successful participation in 2018 Chicago Pride Parade, an event attended by 1 million.
- In May 2019 Pride card marketing was expanded to be displayed in the LA Blade and Bay Area Reporter print publications on a bi-weekly basis (two ads per month, within each publication)
PWIR: Professional Women Impacting Results
PWIR is committed to creating and supporting an environment that attracts, develops and values women across all levels of the organization by leveraging their unique talents and experiences.
THRIVE
Thrive strives to make Discover a more inclusive and attractive choice as an employer for people with disabilities or who are caretakers for someone with a disability.
YPOD: Young Professionals of Discover
YPOD aims to provide career development opportunities to motivated young professionals and their advocates. They support and reinforce the core business objectives of Discover through volunteer work, and leveraging personal and professional insights to spark innovation.
- Both the YPOD Mentoring Program and Grad School Series had over 100 participants.
Our Diversity Partners
Discover recognizes that the growth of diverse communities benefits everyone and partners with a number of organizations that foster that growth.
Awards
Discover has been recognized as a top place to work for both its inclusivity and quality of workplace.
Achievers 50 Most Engaged Workplace Winner 20191
Asia Society Best Employer 2019 Best Employer for PromotingAsian Pacific Americans into Senior Leadership Positions2
Anita B. Org Top Companies for Women Technologists 2019
2020 Best Place to Work for LGBTQ EqualityHuman Rights Campaign’s Annual Corporate Equality Index3
Future Edge 50 Awards Winner 2020
Indeed Top-Rated Workplaces, The Top 50 20194
Chicago Tribune Top Workplaces 2019
Columbus CEO Top Workplaces 2019
Disclaimer:1 Discover Financial Services included in Achievers 2019 list of 50 Most Engaged Workplaces®2 For the eighth consecutive year, Discover Financial Services earned a perfect 100 score from the Human Rights Campaign’s Annual Corporate Equality Index and is recognized as a Best Place to Work for LGBTQ Equality.3 Discover has been named a 2019 Best Employer for Promoting Asian Pacific Americans into Senior Leadership Positions by Asia Society.4 Discover Financial Services was ranked in Indeed’s 2019 list of Top-Rated Workplaces.
