« All News

Celebrating with PRIDE during Covid-19

COVID-19 has presented us with unique challenges, changing how we’re able to connect with our community and honor traditions. We asked members of our PRIDE Employee Resource Group (ERG) their favorite memories of past celebrations and ways they are keeping PRIDE alive this year.

Hopefully, this finds you in good spirits and you can celebrate with us.  Check out the simple yet authentic and important ways we are making sure Pride Month continues.

Words from Chris

“Celebrating who I am has never and will never stop during this unprecedented time. I still continue to support the LGBTQIA+ by donating and purchasing from local LGBT businesses as well as giving back to my community. I believe every little bit helps to ensure that businesses who could be struggling are still able to produce their products for those who are interested.

Though we cannot celebrate in-person due to COVID-19, one of my favorite moments, a few years ago, at the Pride parade was when a massive rainstorm threatened to stop the celebration. Though it rained hard, the parade was still on and that symbolized much more than just fun and floats. It meant that through even questionable times the need to show solidarity and support for the community will always be needed. The turnout for the parade was still impactful, people with or without umbrellas waving and cheering. Walking in that parade with a company that supports people like me, for who we are and not hiding that, let me know that I have made the right choice in an employer. Being a part of the PRIDE ERG allowed me to be a part of something that has shaped my belief in the company and the city. The ERG was able to bring together employees who may never normally interact and showcase their solidarity for a common goal… equality.”

Words from Kelsi

“For Pride this year, my friends and I are celebrating with a socially distanced barbecue, and volunteering with a local company who brings Pride flags to people’s houses to increase visibility and the sense of community to your neighbors who may otherwise feel without an ally.

One of my favorite memories from Pride was the first time my husband and I took my step kids to the parade and festival. My daughter is bisexual, and has always felt a bit out of place at school, where it doesn’t seem like there are a lot of people who support her or can identify with what she is going through. Since we were walking with Discover, her first real view of how widespread and powerful the support can be was on the parade route, and you could see her face light up as we walked the half mile that was packed with people celebrating her and people just like her. It made me proud to work for a company that shared in this moment with her as her ally and friend. “

Words from Brian

“While we are saddened that many in person pride events are cancelled, including a pride parade in Philadelphia, we understand the necessity to help flatten the curve. PRIDE-Delaware just finished a LGBTQ+ virtual scavenger hunt to raise awareness of important and influential LGBTQ+ people, places, milestones, and events to kick off Pride month. We were able to have our leadership on site to raise the Pride flag on June 1, 2020. We will be sharing pictures from previous Pride parades and events for the 2020 virtual pride parade in Philadelphia.

Personally, my favorite moment when celebrating Pride is when we make the first turn into the crowded streets on our float in Philadelphia. As a multiple year leader of PRIDE-Delaware for Discover, seeing all of the people in the crowd being so excited to see us makes me ecstatic. Seeing the employees throwing out giveaways, dancing to the music, and popping confetti cannons makes it truly feel like a celebration. While we can’t do that this year, I’m still celebrating Pride at home and have put up the Pride flag proudly in my front yard, and am committing myself to watch at least one LGBTQ+ documentary or series per week. “

Discover has choosen to celebrate and we hope you can celebrate with us.

Learn more about Discover’s ERGs and their individual missions: https://jobs.discover.com/culture-benefits/#toggle-id-11

« All News

Discovering Possibilities

Name: Nidhi K.
Job Title: Senior Manager, Software Engineering, Business Technology

Getting started

While pursuing my MBA at Northwestern University’s Kellogg School of Management, the career department was assisting me in my job search, and Discover came up as the top company to work for based on my criteria. Long story short, I ended up interviewing and very quickly accepting a position at Discover.

Continuing on

In my current role as Senior Manager I manage a number of teams in Business Technology (BT) in the Mobile app area. Discover’s Mobile app has won many industry awards, and has an increasing user base. If you haven’t already, I encourage you to download and check out the latest features the app offers.

Prior to this I was managing several teams in Card BT in areas of eWallets (mobile wallets such as Apple Pay) and eCommerce (alliances between Discover and companies such as PayPal).

Journey forward

Discover provides many career opportunities and supports long term career growth. Since joining Discover more than 6 years ago, I took on roles with increasing responsibility, through which I am able to discover my personal strengths and expand my skills. I’m fortunate that my colleagues across the organization recognize my work, and trust me with responsibilities that are both immensely challenging and rewarding. I constantly focus on exploring ways I can contribute to the company’s success, and discovering possibilities for the organization’s and my continued growth.

Employees first

Discover’s culture is diverse, collaborative and innovative. The company is creating an inclusive work environment by investing in Employee Resource Groups, Volunteer activities and various initiatives that promote diversity. In addition, the company offers several employee benefits, such as tuition reimbursement, generous PTO, flexible work arrangements, and talent development programs. All of these attributes make Discover a truly unique workplace, and I’m not surprised that Discover consistently ranks as one of the best companies to work for!

« All News

Senior Manager in Services Management Finds a Way to Help the Frontline

“After seeing all the PPE shortages in the news, I decided to put my 3D printer back to use.” – Chris H.

My wife has a small business where she bakes and decorates cookies for birthday parties, graduations, and other small events.  She always bought cookie cutters on Amazon, Etsy, etc.  A few years ago, I bought a 3D printer to print her cookie cutters at a fraction of the cost, ultimately helping her fulfill her cookie orders. But since COVID-19, just about every party and event has come to a halt and my 3D printer was sitting idle. Watching the news during this national pandemic, we quickly learned that there became shortages in all the Personal Protective Equipment (PPE).

After seeing all the PPE shortages in the news, I decided to put my 3D printer back to use.  In early March, I began printing reusable surgical and N95 masks that could supplement the shortage.  These specific masks took 3 – 6 hours each to print based on its size, so I churned out 5 or 6 masks a day and gave them away to healthcare workers.

Quickly, requests for 3D printed face shields poured in.  After some research, I realized I could print the face shields pretty easily using a NIH approved design and a piece of transparency from an office supply store.  This would take my printer about 3 hours, allowing me to produce 5 to 7 shields per day, along with some other small PPE items.

Word continued to travel and many local front line workers found out about my operation via a Facebook PPE group.  The demand for my face shields surged!  Various area hospitals ended up asking for bulk orders totaling over 60 face shields.  With my printer only able to do a handful per day, I decided it was time to buy a second 3D printer to help me catch up.

While waiting for my second 3D printer to arrive, the NIH approved another 3D printable face shield that only took my printer 45 minutes to produce.  This was a huge time saver!

When my second 3D printer arrived, using the new face shield design, I’m able to turn out 8 face shields every 3 hours.  I’m finally catching up on my face shield backlog.

I’m not stopping until I can’t find any takers. 

This need cannot be fulfilled alone.  Along the way, another Discover peer, Chris Hardman, started the journey of PPE 3D printing.  The two of us are constantly sharing texts on new 3D designs, what we’re making, and ideas on how do to more.  You too could join this experience, get yourself a solid 3D printer and check out the NIH approved COVID-19 designs here: https://3dprint.nih.gov/collections/covid-19-response

« All News

Mother. Coach. Senior Manager.

Name: Kayley C.
Job Title: Senior Manager, DMS

A path with pride

Prior to Discover, I worked in various collections roles. When I found myself looking for a new job, it was important to me that the company valued diversity and inclusion and supported the LGBTQ community. One of my best friends suggested that I look into Discover for a change of pace.  I did!  Discover not only supports and protects their LGBTQ employees, they encourage us to bring our whole self through the doors.  This gives me the platform to truly make a real difference! Celebrating what makes us unique and also what brings us together through our passion, drive and commitment to each other and our customers is really special.

Growth through connection

Working for Discover has led to some of the best things in my life! I have been encouraged to take chances and find work that truly inspires me! One of the things I value most is learning.   And I get to do that on a daily basis. Recently I just received my professional coaching certification which was one of the most inspiring journeys of my life.  As part of my role and development plan, I wanted to gain additional skills that strengthened my position as a coach.  The Discover Management System (DMS) leadership sponsored me to go through an ICF (International Coaches Federation) accredited program to get my professional coach certification. This was a game changer in my career.  Because I love connecting with people and learning about their life and beliefs, I’m coupling this certification with my people skills which allows me to take time and energy to bring value to employees.  I’m able to truly help them understand work/life balance and being their true selves.  This is where I find fulfillment.  As a result, I have advanced from agent to coach in the operations center to Project Manager and now Senior Manager in eight years!

Creating meaningful change

I have the privilege of having time and meaningful conversations with leadership at Discover. During one of those conversations, I got to learn more about diversity and inclusion within Discover. As a result, I was able to share my experience and how I identify as an LGBTQ individual. For me, I identify as Queer. This conversation led to the team updating Discover materials to be further inclusive by adding the ‘Q’.  That was a powerful message for me and made me (and several others) feel seen.

Always customer facing

One of the things that I pride myself in is being an advocate for the product that we provide. I am a Discover customer myself and it is important for me to use my Discover it® Card. Every time I take out my card (I have the Pride Card design!) others comment on it and I get to share that I work for the company as well! This usually leads to a fun conversation about what I think is so great about our company and why I am loyal both as an employee and customer.

« All News

Discover Provides Help for Government Workers

As the U.S. government shutdown entered its 21st day on Friday, January 11, hundreds of thousands of government workers did not receive their expected paycheck. For some, that means bills are piling up and they aren’t able to make their payments.

To help alleviate some of the stress that comes along with a missed or late payment, Discover is stepping up to offer assistance. For our customers who have been furloughed or are working without pay, we are offering them support by allowing them to skip a payment or waiving late charges and interest fees on late payments​ due to the impact of the shutdown.

If you know a government employee who has been impacted by the shutdown, they can call about assistance any time at 1-800-DISCOVER. Our 100% U.S.-based customer service team is always ready.