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Do You Embrace Failure? How to Feel Uncomfortable, Get Loud and Grow More.

Lauren Heimbach
Lead Systems Specialist
Phoenix, AZ
Pronouns: She/Her/Hers

Being my own purpose

For a long time, when people asked about my purpose at work, I searched for what I felt was an “appropriate” response. Was it to get my degree? Get promoted? My family? Eventually, it hit me. Me. I, myself, am enough for me to get up in the morning. My family, education and career are all huge motivators for me, but at the end of the day what drives me is knowing I gave my best each day and that tomorrow is a fresh start.

Getting through 2020

I think we can all agree that 2020 came at us like a freight train. Some days I had extreme anxiety and I truly wanted live under a rock. I felt sad, anxious and uncertain of what each day would bring. However, I channeled my strength in adaptability and told myself to stay strong. I talked to friends and family as often as I could. I didn’t have a reason to call, I just called. For me, knowing that I wasn’t in this alone really helped. I also focused on what I could control— my health, relationships and career all helped me adapt to this new way of living.

Refusing to be silenced

In the past, I was told I was too positive. That statement could have been enough to silence me. I took a long, hard look at how I wanted to represent myself. And I decided to get louder. I’ll always be positive, that’s who I am— but I’m more than just a basket of rainbows. I truly found my voice at work once I learned how to properly channel my positivity into loud, enthusiastic advocacy.

Technology doesn’t discriminate

To this day, when I mention to someone outside of Discover that I work in technology, I notice they immediately “size me up.” I don’t think they doubt my ability, but I can tell they think it’s unusual. I try to demonstrate that technology doesn’t discriminate who or what can work with it— so why should people? I educate people about the limitless opportunities there are for women to work in fields they might not stereotypically picture women dominating in.

Being the only one

I’m sometimes the only woman in the room. I’m also sometimes the youngest person in the room. Because of my identity, I hate seeing outdated scripts play out again and again. I encourage people to embrace differences and put old stereotypes to rest. The good news is, this is changing— but it won’t happen overnight. I’ve stopped focusing on what makes me different in the room and instead draw attention to all the unique qualities of all the individuals in the room.

Getting uncomfortable

At the beginning of my career, leaning into what felt comfortable and came naturally to me accelerated my success. Beyond that, in order to continue growing and challenging myself, I had to get out of my comfort zone. Nothing ever grows in your comfort zone. But some days, I didn’t want to feel uncomfortable. To be honest, I didn’t have to. I did well and could continue to sail through calm waters while I did my work. But being who I am, I needed to be challenged.

Growth doesn’t have a finish line

I realized (albeit not quickly enough), that some days I didn’t know the answer, I didn’t always possess the right skills. I had to get uncomfortable to learn new things. The beauty of it is, my career isn’t a race. There’s no finish line to growth. At the end of the day, any challenge that’s put in front of me is an opportunity to shine. I’ve stopped being afraid to fail and started being excited to learn.

 

Interested in joining the Discover team? Explore careers with us.

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Do You Rise or Do You Run? How to Build Empowered Teams in Times of Uncertainty.

Rachel Hancock
Customer Experience Analyst Supervisor
Phoenix, AZ
Pronouns: She/Her/Hers

Face everything and rise

When I was in high school, I lost my relationship with my father. Losing him changed my life. I re-evaluated how I wanted to show up in the world. I realized then that when faced with obstacles, I have 2 options. I can face everything and run or I can face everything and rise. For the last 20 years, I’ve chosen to rise.

Staying sane during lockdown

Transitioning from the office to remote-work was a challenge. I struggled to see my daughters cry because they were stuck at home and missing their friends. As a parent, it was hard to watch them push through their own challenges with remote learning. They have very different learning styles and thrive in the classroom and in social settings. Some days were so challenging that all 3 of us would take a “brain break” to just be silly with each other. Other days, we ordered takeout and sat the table together, enjoying lunch. Most days we walked around the corner to our mailbox and mentally shook off the last call or meeting with some movement and fresh air. All those little routines helped us refocus and finish our afternoons strong.

Uplifting cross-functional teams

My role is specialized, which can feel pretty isolating. At times, I want to bounce an idea off a peer and I’m not sure who I can tap for feedback. Each team I manage is different, but I’ve learned to use those differences to my advantage. I now understand how each individual team operates and view my role as the uplifting connection between them.

Rejection isn’t a bad thing

As I grew my career at Discover, I got promoted a few times without experiencing rejection. I felt unstoppable! After becoming a team leader, I knew I wanted to grow into more leadership roles, so when I saw an opening for a new leadership position in my department, I enthusiastically applied. A few minutes into the interview, I could tell I wasn’t as prepared as I’d previously thought. I also recognized that I wasn’t professionally ready for the role. But I took that moment as an opportunity to further my professional development. I elevated my leadership skills, strategically assessed the projects I took, and raised my subject matter expertise.

Where determination meets hard work

I’m now leading my team as an expert in my field because of the conscious effort I put in to arrive here. The rejection I experienced highlighted my growth areas. I get up every day determined to be a better version of who I was yesterday. I look at each day as an opportunity to show my daughters that hard work will never be easy, but it will always be worth it. It’s not always about getting the next promotion— it’s about the blood, sweat and tears you put into getting there.

Empowerment through Jiu Jitsu

I’m constantly looking for ways to root for women. I pride myself on being the gal that roots for the other gal. Outside the office, I’m involved in a Jiu Jitsu team to empower women in a sport that can potentially save their lives. When women come on the mat for the first time, feeling overwhelmed or intimidated, I reinforce that they are important and they matter. I’m constantly voicing how amazing my teammates are for always putting in hard work and dedication. I’ll never allow my daughters to feel unvalued or ashamed to be who they are either.

Building self-confidence in my team

As a leader, I use my influence to empower my team to have confidence in their work.  I amplify their voices to help them drive the change they want to see in the lines of businesses they support. In the past, when things went wrong, I immediately switched into problem-solving mode. I’d provide my team with the solution instead of showing them how to uncover the solution themselves. I now believe in letting my team own their mistakes and their solutions, while allowing them to show me where I can help them rectify things. I do this through gentle guidance. I ask “what do you think is the best route,” instead of dictating the right strategy.  It’s completely shifted our dynamic and led to an incredible feeling of ownership and self-confidence.

 

Inspired to join the Discover team? Explore careers with us.

 

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Normalize Them: Introverted Leaders and Moms Who Don’t Do It All

woman smiling in front of mountainsZeyry Moore
US Cards Regional Operations Director
Lake Park, UT
Pronouns: She/Her/Hers

The weight of COVID-19

I have 3 small kids— a 5-year-old daughter and 3-year-old twin boys. In the midst of the pandemic, our nanny tested positive for COVID-19 and couldn’t help for 2 weeks while she quarantined and got better. My daughter, Taya, has online preschool and needs a lot of assistance her school activities. As toddlers, the boys also require a lot of attention throughout the day. My 76-year-old mom and 84-year-old step dad live with me and although they were a big help with the kids, they also need help themselves. My stress levels were much higher than usual during those two weeks but I got through it with a lot of partnership with my husband, Brad, help from my incredible sister and lots of understanding and support from my manager and team.

We don’t do it all

Asking for help isn’t easy for working moms. In the US, we celebrate the ideal working moms who can “do it all.” I take pride in being able to handle everything. The reality is we can’t. We need to normalize and celebrate when working moms need help. Because we do need help, even if it’s to just make time for ourselves.

Tough conversations

Very early in my career, I had to provide constructive feedback to a teammate.  I still remember how my voice shook during that conversation. I was so nervous for his reaction and didn’t expect his response. He was open, surprised and thanked me for taking the time to tell him. He confided that no one had ever shared that feedback with him. He worked on changing his behavior, and although it wasn’t overnight, I noticed the impact. I realized that while providing feedback isn’t easy, using my voice is critical.

family sitting together on staircaseThe extrovert myth

As an introverted leader, one of the barriers I’ve faced throughout my career has been teaching others to value my authentic leadership style. Historically, our society has viewed leaders as those who loudly step up and shine their extroverted personalities. As people, we often gravitate to the “life of the party.” This mentality often extends into the working world.

The power of the introvert

I stay true to myself by not caving in to pressure to speak up more.  I may speak up less in meetings but I make sure the value I add is still recognized. I coach my leaders to understand how I work, how I process thoughts and ultimately how I lead. I demonstrate the impact I make without changing who I am.

A career-launching conversation

When I became an Area Manager, I met with the Vice President for my department. I was brand new to the role and felt elated to lead a department. The Vice President told me that he saw me as a high potential leader and envisioned me achieving additional leadership roles. He even said, “I believe you have the potential to become a Director.” In that moment I felt flattered, shocked and scared.

woman smilingGoing back to get my degree

I’d never really thought about my future and certainly didn’t have the confidence at the time to think I could become a director. He told me how valuable going back to school to finish my degree would be to achieving my goals. That conversation marked a turning point in my life. I went back to school and got my bachelors’ degree in Organizational Leadership through Discover’s tuition reimbursement program.

Pushing my abilities

Most of the career opportunities I’ve taken came from someone else believing in my potential. Leaders in my life taught me to see and embrace new possibilities for my life. I’ve made incredible progress over the years in learning to believe in my abilities. I’ve learned how to use my voice without sacrificing who I am. I’ve even started the application process for graduate school and will pursue a master’s degree in the psychology of leadership.

Sparking change

As a director now, my purpose has become helping others achieve their full potential as well. I want to make a difference in others’ careers. A spark in someone’s career can transfer to their personal goals and ignite their entire life towards a brighter future.

 

Inspired to join the Discover team? Explore careers with us.

 

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Give Up Perfect: How to Advance Your Career When You Don’t Match the Job Description

woman smiling at camera on plain white backgroundJoanna Bell
Consumer Lending Bank Operations Director
Lake Park, UT
Pronouns: She/Her/Hers

All the “wrong” experience

When I took the Student Loans Director role, I had limited student loans experience. Although I’d managed large departments in the past, I had no collections or recovery experience. I wasn’t afraid to step into the role knowing my limitations, but I knew it would be a challenge.  My strategy was to lean into what I’m good at:

  • Respect my team for their knowledge, leverage their strengths and remove their blockers
  • Ask a lot of questions and dedicate time for self-learning
  • Meet with support partners to understand their priorities and how I can help
  • Spend time understanding what’s working and what issues folks on the ground are facing
  • Rely on frontline staff to understand the customer experience and process effectiveness

The weight of 2020

COVID-19 brought an entirely new wave of challenges for me and my family. My husband got laid off from his job supporting mass transit. My mother, who’d recently moved away to warmer weather, grew lonelier every day. My youngest son started high-school with no sports, no social activities and eventually no in-person classes. My immediate family and I caught COVID-19 the end of November, and my dear mother-in-law got diagnosed with stage 4 cancer. I’ve always been the one to hold everyone together, but the lack of control over the last year felt too hard to bear.

2020 fallout

And yet, the good swept in alongside the bad. My husband received federal relief for his lay-off and threw himself into our household management, learning to cook amazing meals (I didn’t know I married a chef). I grew a stronger relationship with my daughter, who also works for Discover, as we transitioned together into this new working world. Helping my son with his online learning also made our relationship stronger (though not without the normal teenage squabbles).

A new Thanksgiving

With Thanksgiving canceled, I spent the holiday joyfully eating and laughing without the added pressure of entertaining and travel. Because I was home for the holidays, I made Thanksgiving dinner for a neighbor who’d recently had a stroke. Getting COVID-19 was hard, but we recovered. And my dear mother-in-law began undergoing treatment nearby.

Woman wearing pink Discover shirt smiling in selfiePressure in womanhood

Going through these challenges as a woman, I felt pressure to be in control of everything. To take care of everyone and fix everything. What I learned again and again this year is that I cannot be in control of everything all the time. And I don’t need to be. I can control my reaction and how I grow from the challenge. That’s my responsibility.

Falling out of love with work

Years ago as a Department Manager, I started losing motivation in my career. My results were good, I received good reviews, but I wasn’t challenged. I talked to my immediate manager about my next move, but didn’t get much advice on what to do next. At the time, the opportunities locally seemed limited and moving to another state was not an option for my family. I felt stagnant and didn’t know what else to do.

Getting re-inspired to grow

Later on, I met a leadership coach who talked about being your authentic self, leveraging mentors and getting a sponsor. Her advice resonated with me and I took the next step to own my career development. I met two mentors from different business units who helped me see new possibilities for my career growth.

Working on authenticity

I worked on my confidence to show up authentically and not worry about fitting a specific mold. With increased confidence, I asked my manager more pointed questions and increased his confidence in my abilities. Instead of asking what I needed to do to get promoted, I shared my plan and asked for feedback to ensure I was on the right path. I met with him periodically to share my successes along the way and asked for his support for future promotions. This shift helped me not only get my next position, but helped secure my manager as my sponsor, arming him with the information he needed to support me when I wasn’t in the room.

I still learn something every day and never expect to know everything. But I have strong relationships with my team, my department and those that support student loans. Those relationships truly give me confidence that we can overcome anything.

 

Inspired to join the Discover team? Explore careers with us.

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Ladies, You Don’t Have to Be Tough: Why Your Top Leadership Traits Should Be Vulnerability and Compassion

Woman smiling at camera in front of windowJill McAree
Recruiting Director
Lake Park, UT
Pronouns: She/Her/Hers

Adopting Jesi

In the summer of 2019, my husband and I adopted Jesi, a 15-year-old girl from Colombia. The day we received approval from the US government to adopt her, I felt numb. I got the phone call while walking through the Phoenix airport. I sat down and I cried. I’d worked for months to complete all the requirements for foreign adoption. And yet I felt so inadequate and unprepared for the road ahead. Adoption is scary. Teen adoption from another country is so scary. But I stood up and reminded myself that love isn’t scary.

Becoming buried

Helping her integrate into a new culture, new language, new school, new neighborhood and find new friends was scary. But it was also fulfilling and fun. Then COVID-19 hit. The day the school district announced schools were closing and would be 100% remote felt like the walls were crashing down. How was I ever going to teach Jesi a new language, everything she needed to know for school and make sure she connected with other kids? How was I going to do this while leading my team through their own personal challenges and navigate a complete shift of our work? And then there was my ten-year-old son who also needed my help. And my husband. And my aging parents.

I felt totally buried.

So, I cried. And then I got busy.

The art of vulnerability

I got busy accepting help. Learning to accept help was new and unfamiliar to me. In the past, I’ve always been the one who could handle it all. COVID-19 rendered “doing it all” impossible. I had to map out our days, set our priorities, define what we needed, what we could do ourselves and where we needed help. Then I leaned on my friends and family, hard. I paid for help, I traded for help. I found the more I asked for help, the more opportunities came up for me to help others. Not only did we get help for Jesi with school and language classes, we also built some amazing friendships that will stand the test of time.

Man, Woman and two children posing for family photo in front of barnFighting cancer

When I was 19 years old, my younger sister got diagnosed with cancer. After 5 long years of fighting, I was 24 and sitting at her bedside, feeling her slip away. It had been a long, sleepless and painful night for her. She was wrestling with getting up to go to a fundraising luncheon where she would be the keynote speaker. I put my hand on her arm and said, “It’s okay. They’ll understand, they know how sick you are. They can find another speaker. You don’t have to do it today.” She looked at me with her signature smile and said, “Especially today. Because I feel so bad, and I want to stay in bed, it’s especially important that I go today.”

Especially when it’s hard

The example she set for me, the example of getting out of bed, of doing good for others, of helping others, especially when it was so hard, changed my life. She knew instinctively that serving others was the best way to keep her mindset right. To keep herself from feeling self-pity, discouragement and hopelessness. She had the most optimistic outlook, despite a devastating reality. The lessons she taught me are with me every day. I draw on her example and know that my life is richer and fuller because she taught me to serve others, especially when things are hard. Especially today.

Leaving “tough” behind

Somewhere along the road, I learned that women in leadership positions need to be tough. That leaders can’t be soft, they certainly can’t lead with their hearts and that results matter most. While I know results matter, I know that people matter more. And when you really know your people, when you lean into them, when you really take care of them, results will follow. It’s an art to lead with your heart. It’s an art to be vulnerable and open, to build trust, and to love your team through the rough spots. And those behaviors will always outshine “toughness.”

 

Interested in joining Jill and the Discover team? Explore careers with us.

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Top CV Tips For UK University Students

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Top 6 CV Tips to Land your Dream Internship

Get noticed, impress your hiring managers, land your dream role, and Shine Bright.

Download a Template

The easiest way to start? Download a template. Ask a friend, check your university’s career centre, or search the internet for a template you can build from. Look for a template that includes the below sections.

  • Main Heading: Includes your name, contact information, location, and a link to your online portfolio (if you have one).
  • Personal Statement: A short statement that provides recruiters and hiring managers with a brief overview of your skills and relevant experience for the role you’re applying to.
  • Education: Follows the personal statement and outlines your graduation date, relevant coursework and your predicted or received grades.
  • Work Experience: Includes bullet points that demonstrate the relevant skills you’ve acquired in each of your prior roles (more on this later).
  • Additional Skills: Technology stacks, platforms, languages and projects.
  • Hobbies and Interests: Don’t be afraid to include this section to briefly highlight skills outside of your desired role. These interests can be a key conversation driver during an interview.
  • Extra Curriculum: Activities such as awards, volunteering and university societies will round off the CV.

You don’t need to include every section we listed, but this should be a good starting point to think about what you can include.

Format Clearly

Pick a simple, easy-to-read font such as Arial, Calibri or Times New Roman. Use only one font and pick a font size no smaller than 11 pt. Margins should be at least 0.5 to avoid cramming too much text on the page.

Write Strong Bullet Points

When writing bullet points, begin each line with an active verb (Created, Built, Developed, Generated, Drove, Organized, etc.). Do not include pronouns like “I,” “they,” “we,” “you,” etc. Quantify accomplishments to show concrete value. An easy way to ensure you’re maximizing your bullet points is to use the by + to method. State what you did, how you did it, and the result. For example: Developed new deployment methods (what you did) by partnering with cross-functional stakeholders (how you did it) to increase efficiency by 30% (quantified result).

Tailor

Include the company name and job title in your personal statement. Use the company’s job description as a guide for writing your CV.  If you have experience with what they’ve listed in their job description, make your own bullet point about that skill in your CV. This can be particularly useful when writing your additional skills section or work experience section.

Use Keywords

Recruiters screen their databases for keywords, so incorporating them naturally into your CV will help you stand out. If the job description mentions a skill or technology platform multiple times, there’s a good chance that’s a key word. Key words could be things like: AWS, Cloud, Agile, Java, Full Stack, etc.

Polish and Send

Submit your CV as a PDF (unless otherwise specified). Save it with a normal title and not, “PICK THIS ONE” or “Super Ultimate Final With Best Summary” (though it might make us laugh). Recruiters can usually see the file name so a simple name such as “First Name Last Name, Company Name Application” will suffice. Before you submit, always double check you’ve submitted the correct version of your CV, with the correct company name wherever you referenced it.

 

Every company, and even every individual recruiter, will vary on their exact preferences. Follow these tips to build your initial version, and know that it will get better over time. The most important thing is that you apply.

 

 

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Resume Tips From Discover

Resume Tips From Discover

Updated 07/24/2020

Having an exceptional resume is critical to landing your next job. If you want to be in the best possible position to get in front of a hiring manager for a role, crafting a thoughtful and well-written resume to showcase your skills is the first important step.

Follow these resume tips to create a resume that highlights your unique talents and the accomplishments you’ve achieved in your career so far.

  1. Follow a Template – The easiest way to begin writing your resume is to use a template that allows for the right customization based on your background, skills and expertise. The internet has countless templates for you to choose from. When you’re searching, we recommend looking for the appropriate template for your employment situation so as to help you maximize your strengths and your accomplishments.
  2. Choose a Format & Font – You may choose to use a format that’s targeted, chronological, functional, or a combination of the three. Our preferred format at Discover is chronological as it allows a recruiter to easily scroll through your career history. When you begin to build out your work experience, bold your job titles and be sure to prioritize the content under each role you’ve held with the most important and relevant experiences listed first. Pick a simple font that is easy to read, such as Arial or Calibri. Having a consistent font and size (preferably no smaller than 11pt) will be easier on the reader and make your resume look organized.
  3. Accomplishments Demonstrate Value – Listing your experience is necessary, but make sure you’re embedding your accomplishments within the content to show how you’ve used your skills to achieve great things. Quantify accomplishments, where you can, to show the value you will bring to your potential employer.
  4. Include a Summary, Keywords & Contact Info – Resume summaries are your opportunity to summarize your background and expertise with quick hits while also sharing your future ambitions. Adding keywords that are relevant to your desired role or industry can increase the chances of you being selected for an interview. Recruiters screen for these so make sure they’re prominent and you will stand out. Don’t forget to provide your phone and email contact information clearly at the top of your resume!
  5. Leave White Space – Make Sure the Margins are at Least 0.5 to avoid cramming too much text onto a page. Allowing for enough white space is easier on the eye and won’t make it difficult for a recruiter or manager to digest the information.
  6. Properly Save & Send Your Resume – Save your resume as a word document on your computer and then convert to PDF for polish before you use it in any applications.

These tips will give you the expertise you need to write a successful resume. Good luck in your job search!

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Analyze This, Analyze That

Raghu

Name: Raghu
Job Title: Director, Behavior Modeling

I received my master’s degree in Industrial Engineering and my PhD in Applied Economics, both from Texas Tech University. My doctoral dissertation was on the use of spatial econometrics for cotton production in West Texas (yes, cotton). I live in the northern suburbs with my wife and two boys. Some of my interests are cricket, the NFL and Game of Thrones.

How is your work and the work of your department meaningful?

I am passionate about my work. It connects me to what I learned in school and gives me an opportunity to keep up to date with the ever-evolving world of analytics. From DFS’s perspective, next-gen Analytics/Modeling is the differentiator between us and our competition. This also jives with our senior leaders’ vision for the next 3 years.

Walk me through a day in the life of working on your team.

I manage Card Marketing, Acquisition and Portfolio models. So, my daily work routine can involve working on targeting new populations to ensuring the right acquisition risk factors are considered to managing our existing customers’ behavior from a portfolio perspective. Apart from that, my favorite part of the day is when I interact with the analytical talent pool in our team and hear their views on how we can solve analytical problems.

Interested in working in Analytics?

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Interviewing at Discover

Interviewing at Discover

At Discover, you’ll become part of something bigger than a job. We understand that prepping for an interview can be equally exciting and stressful. But keep in mind, interviewing is a two-way street. While the company evaluates your skillset to find the best fit for the open role, you should be evaluating the position, potential manager and the organization.

Taking the time to properly prepare will help alleviate the stress involved in job interviews and position you for a positive interviewing experience.

If you follow these tips, you’ll nail your next interview

Do your homework: We don’t expect you to know every detail of our business. But do enough research on our company and the position you’re interviewing for to show us that you’ve prepared. You can learn more about us from LinkedIn, Glassdoor, Indeed, the company’s website and our annual report.

Don’t feature your skills in a vacuum. Explain how your skills can help Discover: Prior to the interview, we’ll have looked at your resume so you don’t have to sell us on your past experience or qualifications. They speak for themselves. Instead, use your interview time to connect your past experience with business challenges that we are trying to solve. For instance, if you’ve done analytic modeling in the past, how would you apply that to our business? If you’ve worked for non-for-profits before, what skills are transferable to the role you are applying to?

Bring your whole self to the interview: There’s no one type at Discover, so don’t feel like you have to conform to a certain mold. We want your own personality and thought process to be apparent in the interview. How you express yourself and how you’d fit with our teams is just as important as the work you’ll do.

Be honest about mistakes: No one has had a perfect career. We’ve all taken risks that didn’t pay off or made mistakes at work. It’s ok to mention these in the interview. Your interviewer is interested in how you recovered. What did you do next? How were you able to turn things around? What did you learn from your experience?

We hope these tips help you find your dream job at Discover or somewhere else.

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Every day presents a unique challenge

Name: Camille
Job Title: Senior Associate, Cybersecurity Services

I’ve been with Discover for four years. My hobbies include playing “The Sims,” and more recently reading self-improvement books, which I’ve become obsessed with! To remain motivated and engaged at work, I apply the concepts that I learn in my reading and make a conscious effort to start each day with fresh optimism. As an east coast transplant, I’ve also made a hobby of exploring Chicago in my free time.

In your experience, what’s the work culture like at Discover?

Discover has made a difference in my life by providing a culture that allows me to remain true to my self-identity while navigating my work life. This has been very important in my professional development because the values of this organization align so closely with my personal values.

What’s a typical day in Cybersecurity?

Some days in Cybersecurity can be very quiet – almost eerily quiet. And then there are days that totally eclipse the quiet days and your skills and ingenuity are put to the test. Every day presents a unique challenge. Sometimes in the form of troubleshooting AWS security group access or implementing a new solution or strategy that will push the Discover ahead of the competition. As a Cybersecurity Engineer and Scrum Master, I get to work on projects that secure Discover’s consumption of AWS services and facilitate the Scrum framework for a delivery team. My work helps sustain and enhance Discover’s network security engineering strategies. In layman’s terms, I get to work on some super cool projects in the Cloud and coach my peers through the adoption of Agile/Scrum!

Interested in working in Cybersecurity Services?