hsterling, Author at Discover Careers

Top CV Tips For UK University Students

October 9, 2020 /in Campus / Interns, Careers & Opportunities additional skills, bullet, bullet points, company, company name, cv, download a template, experience, hiring managers, include, job description, land your dream, name, personal statement, points, section, skills, statement, template, work experience /by hsterling

Top 6 CV Tips to Land your Dream Internship Get noticed, impress your hiring managers, land your dream role, and Shine Bright. Download a Template The easiest way to start? Download a template. Ask a friend, check your university’s career centre, or search the internet for a template you can build from. Look for […]

Team Coach: Manifesting Opportunity

September 24, 2020 /in Employee Stories, Life @ Discover agents, coach, committed, customers, digital, digital messaging, discover, drive, experience, give, impacts, messaging, personal, place, service, staying true, team, team coach, true, values /by hsterling

Name: Angel G. Job Title: Team Coach, Digital Messaging Passion for coaching I’ve been with Discover for over 15 years and have worked across nearly all areas of Customer Service: sales, billing assistance, silent attrition, etc. I’ve done it all. I’m currently a Team Coach on the Digital Messaging team. My past experience in so […]

From “Just a Job” to a Career and a Home

September 23, 2020 /in Employee Stories, Life @ Discover bachelor's degree, customer, customer service, discover, employee, family, help, job, lifelong friendships, love, management, team, team leader, time, time employee, work, workforce, workforce management, working, working from home /by hsterling

Name: Stephanie West Job Title: Field Liaison, Workforce Management So much more than “just a job” I originally started at Discover as a part time employee, only two days a week. I wanted to make a little extra money for when I had my daughter. Originally, it was just about the paycheck. 21 years later, […]

Hiker. Fitness Dancer. Director of Behavior Modeling.

September 23, 2020 /in Employee Stories, Life @ Discover ambitious goals, behavior, behavior modeling, business, culture, data-driven, decision, decision management, director, director of behavior, director of behavior modeling, discover, goals, management, modeling, role, solutions, strategy, team, worked /by hsterling

Name: Xing F. Job Title: Director of Behavior Modeling, Card Operations Decision Management Trusting a friend I joined Discover because of my friends. A few of them worked here and always spoke highly of the company culture. They referred me to an analyst role, which I interviewed for and ended up getting! Prior to joining […]

Globe Trotter. Energizer. Partner Implementation Lead.

September 23, 2020 /in Employee Stories, Life @ Discover alliances, bring, discover, energy, global, global network, grow, implementation, implementation lead, lead, network, network alliances, new network, new network alliances, partner, partner implementation, partner implementation lead, support, teams, work /by hsterling

Name: Hilda L. Job Title: Partner Implementation Lead Implementing new network alliances I’m a Partner Implementation Lead on our Global Alliance Support team. We work on the implementation of our new network alliances, specifically in the Americas Region. These network alliances increase our global acceptance and bring volume to our Discover global network through the […]

Inspired Adapter. Disability Co-Chair. Cybersecurity Lead.

September 23, 2020 /in Employee Stories, Life @ Discover challenge the status, challenge the status quo, closed captioning, creating a space, creating a space for advocacy, cybersecurity lead, data security, data security management, data security management program, disability employee, disability employee resource, disability employee resource group, employee resource, employee resource group, group, people with disabilities, resource group, security management program, space for advocacy, status quo /by hsterling

Name: Chaitanya M. Job Title: Cybersecurity Lead, Data Security Management Program Choosing Discover I first interviewed and toured the Riverwoods, Illinois campus at Discover nearly 15 years ago. From seeing the organizational culture and growth opportunities, to meeting the people— I realized that Discover was where I would excel in my career. Now that I’ve […]

Certified Money Mover. Senior Manager of Operations.

September 23, 2020 /in Employee Stories, Life @ Discover business, business enterprise, business enterprise solutions, certifications, competitive edge, customer, customer experience, customer journey, discover, enterprise solutions, listen and act, monetary, monetary movement, movement, payment, processes, processing, solutions, team, work /by hsterling

Name: Angela A. Job Title: Senior Manager Operations, Business Enterprise Solutions Making exceptions I work on the Business Enterprise Solutions team. One of my main areas of responsibility is customer exception processing. For example, let’s say a customer made a payment over a week ago, but they can’t see their payment posted to their account. […]

Psych Major. Philosopher. Senior Change Agent.

September 23, 2020 /in Employee Stories, Life @ Discover broad interests, discover, discover management, discover management system, discover management system improvement, discover management system improvement coach, improvement coach, leadership skills, management, management system, management system improvement, management system improvement coach, senior discover, senior discover management, senior discover management system, senior discover management system improvement, system improvement, system improvement coach, university of chicago, work at discover /by hsterling

Name: Jason S. Job Title: Senior Discover Management System Improvement Coach Relentless improvement I’m a Senior Discover Management System Improvement Coach. What that title really means is that I’m an internal business consultant. I coach executives and their teams on business agility and problem solving so we relentlessly improve and deliver value that exceeds our […]

Learning to Manage: Day in the Life of a Team Leader

September 23, 2020 /in Employee Stories, Life @ Discover business, call center, discover, experience, first started, help, internship program, job, leader, love, operations internship, operations internship program, people, personal, personal loans, team, team leader, team traditions, time, work /by hsterling

Name: David S. Job Title: Team Leader, Personal Loans Different every day I’m a Team Leader within Personal Loans. Every day looks slightly different, but ultimately I develop and support a team of agents that help customers achieve a brighter financial future, through personal loans. This job has been more fulfilling than any past experience. […]

Bringing Perspective and Honesty to Training Infrastructure

September 23, 2020 /in Employee Stories, Life @ Discover associate, associate training, associate training specialist, change, classes, culture, departments, discover, hires, leadership, mind, new hires, peers, place to work, speak, specialist, training, training specialist, truth, work /by hsterling

Name: Nicholas J. Job Title: Associate Training Specialist, Training Infrastructure Training newbies In my role as an Associate Training Specialist, I train several of the new hire classes in our Consumer Lending Banking Operations departments. I show new employees what Discover has to offer and introduce them to our culture. I enjoy being able to […]

About hsterling

Entries by hsterling