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From Temp to Full Time

Name: Jarel A.
Job Title: Team Leader

I am a Team Leader of the Private Consolidation Loan team in Lake Park, UT.  I have a double major in Business Management and Marketing. And I love sports and family.

I started with Discover as a temp agent, just looking for part time work while I maneuvered through school. I ended up really liking what I did and decided to stay until I could finish school. I didn’t have to change the way I walked, talked, and dressed. I was able to remain the same person without being judged on how I presented myself. So far my experiences at Discover are very good.  I’ve had the opportunity to move up very fast in the company. I’ve learned a lot about banking and how things operate in the workplace. Discover doesn’t really seem to have a cap on the level of growth opportunities available here.

Focus on Development

Discover helps my professional development by allowing me the opportunity to utilize my knowledge and expertise on a daily basis. I return that to my team by focusing on their development at work and their goals in life.  A lot of my agents are close to my age and it helps them to have an example right in front of them, successfully doing what they aspire to do.

We are here to serve the customer

The most apparent difference with Discover is the outstanding amount of positivity in the workplace.  My departments helps students by providing financial assistance so that they can follow their dreams.  I remember working with a customer that wasn’t really able to make much ground with an issue. They were…  I worked with this customer on a daily bases to escalate their case by … .  The result was a 180, they were able to…

Take the opportunity

If you want to do something greater you have the opportunity to do it here at Discover.