Job Title: Director, Application Development
I joined Discover from the consulting industry with my last client being in the Financial Services space. I was hungry to be “on the other side of the table” contributing to the mission and vision of a company. After the first interview, I knew Discover was a great fit.
Although Discover is a Fortune 300 Business, we still operate like we are a small business. The culture here is genuine. We all know that the only way we can be successful is to openly partner and prioritize the end customer or partner ahead of any personal goal or objective.
How would you describe your work?
I’m part of a team that operates an international Payment Services platform. Every day, numerous individuals around the world rely on our platform to purchase goods or services to support their daily lives. Perhaps it is stopping at a local store to get food or medicine for your family; purchasing tickets to a play or sporting event for a lifetime experience; paying a utility bill to keep your home warm; or perhaps making a donation to a non-profit to help someone else; I take tremendous pride in being part of a team that makes all of this happen on a second by second basis. Right now, we are evolving this platform to meet the future needs of our business and customers.
How does your work impact the customer?
I tend to monitor Discover’s social channels to see what our customers are saying about our brand. The Digital Wallet space is a very active one. Customers are looking to Discover to enable digital payment options on their phone. Being part of the team, that enables these solutions to the end market customer, is very gratifying. Especially when you see a social post showing the excitement of using the product for the first time.