Job Title: Lead Technical Training Program Manager in Business Technology
I have always enjoyed meeting new people and helping others and it’s been very rewarding to use those skills in my current role. I started my career as a part-time employee while continuing my education through Discover’s tuition reimbursement program. I feel incredibly fortunate that I have been able to grow and expand my skills and work experience through my 17 years at Discover.
What’s a typical day for you?
My day begins by ensuring that our technical training classes are off to a great start. This includes coordinating with instructors and helping students connect into the virtual training environment. Once classes are up and running, I focus on progressing a number of projects and tackling my “to-do list”. This can mean researching training opportunities for next generation technologies, following up on vendors or contracts, updating our training schedule with new classes, or consulting with managers and employees to discuss upcoming training needs. I also work with teams across Business Technology to offer fun and less formal training such as Lunch ‘n Learns – there are always interesting and relevant technical training events in the works.
What are the benefits of working at Discover?
In addition to development opportunities, Discover provides great benefits including the flexibility to work from our headquarters location, our downtown office or from a home office, depending on job responsibilities. On days I work from home, I’m able to skip the daily commute and still have the ability to collaborate with my team through our ‘working smarter’ toolset.
Overall, the people make Discover different. At Discover, we feel like family and we are always willing to roll up our sleeves and help one another. I am inspired by the dedication and enthusiasm of everyone at Discover and I truly care about the people I work with. At the end of the day, it’s very fulfilling to work at a company that supports and respects the contributions of its employees.